FAQ

Check out our Frequently Asked Questions below. If you still need help please contact us.

Shipping

Do you offer nationwide/international shipping?

Do you offer nationwide/international shipping?

Where do you ship to?

We ship nationwide all over the Philippines. We also ship around Asia. For more info, please email us at nanaykikayblog@gmail.com

How long does shipping take?

Most items take 3–7 days to complete before shipping.

How long does it take to make my order?

How long does it take to make my order?

Returns

How do I return an item?

Please contact us within 48 hours with photos, and we’ll help resolve the issue.

How long does it take to process my return?

Please email us at nanaykikayblog@gmail.com for this issues.

Can I order this as a gift?

Can I order this as a gift?

Why are handmade items more expensive?

Each piece is:

  • Made by hand
  • Time-consuming
  • Crafted with care

You’re paying for quality, time, and uniqueness

How do I take care of my crochet items?

Hand wash gently and air dry to maintain quality.

Are your items really handmade?

Are your items really handmade?

Can I request a custom size or color?

Yes! We accept custom orders—just send us a message before ordering.